LEGAL

Condiciones de uso

The rules for using this website. Work we do for clients is covered by a separate signed agreement.

Who we are and what these terms cover

This website, velant.us, is operated by Velant LLC, a limited liability company based in Orange County, California. In these terms, “we”, “us” and “our” mean Velant LLC, and “you” means anyone who visits or uses the site.

These terms govern your use of this website only. They are not the terms of any work we do for you. If you become a client, a separate written agreement sets out what we will deliver, what it costs, how long it runs and how either of us can end it. If anything in that agreement differs from this page, the agreement wins.

By using this site you accept these terms. If you do not accept them, please do not use the site.

Quotes and estimates

You cannot buy anything on this website. The prices shown are indicative, they describe our plans in general terms, and they are not an offer capable of being accepted online.

When you submit a form you are asking us for a quote. That is the start of a conversation, not a purchase. Nothing is agreed and nothing is owed until we send you a written proposal and you accept it in writing. Prices, inclusions and turnaround times can change, and the figures on this site may be out of date by the time you read them.

Website subscriptions

Some of our plans include building your website. We do that work upfront, at no separate charge, and recover it across the monthly fee instead of a deposit or a setup fee. That is the trade: you avoid a large bill at the start, and we need enough of the term to cover the build.

Plans that include a build run for an initial term of six months. That covers the Fully-Managed and eCommerce plans. After the initial term the plan continues month to month and you can stop whenever you like.

Plans that do not include a build are month to month from the start. That covers website maintenance for a site you already have, where there is nothing to recover.

Which one applies to you is stated in your proposal before you agree to anything. If it is not clear, ask us and we will put it in writing.

Renewal

After the initial six months, the plan renews automatically each month using the payment method on file, and keeps renewing until you cancel. We will remind you by email before the initial term ends, so the first renewal is never a surprise.

Cancelling

Correo electrónico info@velant.us and say you want to cancel. That is the whole process. We will not put you through a retention call, a form maze, or a chat queue. Signing up takes one email, so cancelling takes one email.

Cancel at any time after the initial term and the plan ends at the close of the current month. You keep the service you have already paid for, and we do not charge a cancellation fee.

If you need to leave during the initial six months, you can. The remaining months of that term fall due, because that is what pays for the build we already delivered. We will tell you the exact figure before anything is charged.

What happens to your website

The website is yours. When the plan ends, whenever that is, we hand over the site files and the database so you can host it wherever you want. We do not hold your site hostage to keep you paying, and we will not switch it off without telling you.

Domains stay in your name throughout. If we registered one for you, we will transfer it.

Prices

Your monthly price is fixed for the initial term. After that we may change it, and if we do you will get at least 30 days’ notice by email before the new price applies. If the new price does not work for you, cancel before it takes effect and nothing further is charged.

If a payment fails

We will email you and try again. If it is still unpaid after 14 days we may pause the service, and we will tell you before we do. We will not delete anything without giving you a reasonable chance to sort it out or take your site elsewhere.

Using the site

You may read this site, share links to it, and print or save pages for your own reference. You may not:

  • copy, republish or resell our content as your own;
  • scrape or harvest the site, or use automated tools that place an unreasonable load on it;
  • attempt to gain access to any part of the site, server or account you are not authorized to reach;
  • upload anything malicious, or use the forms to send spam, threats or unlawful material;
  • misrepresent who you are when contacting us.

We may restrict or block access if the site is being misused.

Our content

The text, design, layout, graphics, code and logos on this site belong to us or to the people we licensed them from, and are protected by copyright and trademark law. The Velant name and logo are our trademarks. Reading the site does not give you any right to use them.

Our articles may be quoted briefly with attribution and a link. Reproducing a whole article, or using our material to train a model or populate another site, needs our written permission.

What you send us

You keep ownership of anything you send us through a form or by email. By sending it you give us permission to read it, store it and use it to answer you and to provide anything you go on to ask us for.

Please do not send confidential material, payment card numbers, passwords or personal identification numbers through a web form. It is not a secure channel for that, and we do not want to hold it. How we handle what you do send is described in our Política de privacidad.

Information, not advice

The articles and guides on this site, including anything we publish about accessibility, security or compliance, are general information. They are not legal advice, and they are not a substitute for having a professional look at your particular situation.

Accessibility is worth singling out. No tool, plugin or audit makes a website legally compliant on its own, and we do not claim otherwise. Where we write about WCAG or the ADA we are describing published standards and our understanding of them, not guaranteeing any legal outcome for you.

Links to other sites

We link to other websites where it is useful. We do not control them, we are not responsible for what they contain, and a link is not an endorsement. Once you leave this site, the terms and privacy policy of wherever you land apply instead.

Availability

We try to keep this site up and correct, but we do not promise it will always be available, uninterrupted or free of errors. We may change, suspend or withdraw any part of it at any time without notice. Uptime commitments for client websites, where they exist, live in the client agreement and not here.

Disclaimer of warranties

Some jurisdictions do not allow the exclusion of certain warranties, so parts of this section may not apply to you.

Limitation of liability

This section is about the website. Our liability for work we do for a client is dealt with in that client’s agreement.

Nothing in these terms excludes liability that cannot be excluded by law, including liability for fraud, or for death or personal injury caused by negligence.

Indemnity

If your misuse of this site causes a claim against us, you agree to cover the reasonable costs of dealing with it. This does not apply where the claim arises from something we did wrong.

Changes to these terms

We may update these terms. When we do, we will change the date at the top of this page. Using the site after a change means you accept the updated terms. If you do not, stop using the site.

Governing law

These terms are governed by the laws of the State of California, without regard to its conflict of law rules. Any dispute arising out of them will be brought in the state or federal courts located in Orange County, California, and you and we both agree to the jurisdiction of those courts.

If any part of these terms is found unenforceable, the rest stays in force.

Contact us

Questions about these terms: